If your website has moved server, there is a change you may need to update your incoming and outgoing mail server settings. Below are step by step instructions on how to make these changes on an Android device. Unfortunately, we do not have images due to the huge range of android devices available, providing screenshots was going to prove to be more confusing.

*NB: In the instructions, be sure to update the mail server address from mail.domainname.com.au to suit your own domain name (eg. mail.wildfoxcreative.com.au)

Step 1) Open Settings

Step 2) Click “Cloud and Accounts” (or whatever area controls your email account settings)

Step 3) Click “Accounts”

Step 4) Select Personal (IMAP) or the email account that you want to update

Step 5) Click Account settings

Step 6) Under server settings select Incoming settings and change the server address to mail.domainname.com.au and click done

Step 7) Click Outgoing settings and change the server address to mail.domainname.com.au and click done.